N3O Academy

Intro

N3O Academy is our UK-based training initiative for our clients, combining charity sector best practice with hands-on, practical application of N3O's suite of systems, including Engage CRM and website infrastructure.

The N3O Academy 2026 takes place on the 15th–16th September at St Thomas Centre, Ardwick Green North, Manchester, M12 6FZ, with parking available on-site.

Your ticket includes refreshments on arrival, tea and coffee throughout the day, lunch, plenty of networking opportunities with fellow charity professionals, and access to all sessions, demonstrations and workshop materials.

The Academy

Day One (Tuesday) – Growing and Nurturing your Supporter Community

Day Two (Wednesday) – Building a Smarter, More Effective Charity

On Day One, we'll look at practical ways to help your charity raise more and build stronger supporter relationships. We'll run through the new donation and crowdfunding widgets, and explain why first-party-data is becoming the foundation of successful fundraising.

We'll practically train you on how to set up a robust attribution and analytics framework for your paid advertising, together with best-practice techniques to optimise your website. We'll also share a practical roadmap for achieving a 10:1 ROI through an internal call centre, before demonstrating good practice in communications automation and how to keep your existing donors engaged.

On Day Two, we'll turn our attention to what happens behind the scenes. We'll demonstrate how to automate the entire sponsorship journey—from sign-up through to renewals and reporting (including a collaborative work-shop of the best ideas). A big part will be about data management and analysis, including a client presentation of the full feedbacks project flow.

We'll touch upon how to maximise your Gift Aid claims including a run through of our new module and we'll run through internal analytics and how AI is shaping development. We'll discuss and share practical examples of how better reporting and smarter processes can help your team work more efficiently and make better decisions every day.

There's more to the above, and we're looking forward to delivering two action-packed days full of practical ideas, real-world examples and opportunities to learn from one another!

Workshop Themes (tbc)

• £10m+ Fundraising Journeys – The widget ecosystem for donations, crowdfunding and data-driven fundraising.
• Launching an Internal Call Centre – A practical roadmap to achieving a 10:1 ROI.
• Automating Orphan Sponsorship – Delivering trust and accuracy at scale.
• Beyond Google Analytics – Setting up an attribution and analytics framework in Engage.
• The Donor LTV Playbook – Maximising retention through data quality and communications.
• The N3O AI Roadmap – A look at how we're using AI to assist in planning & development.
• The Water Well Conundrum – Creating hundreds of happy donors, from donation to delivery.
• Mastering Your N3O Website – 11 best-practice, development and optimisation techniques.
• And more...

Who should attend?

N3O Academy is designed for charity leads, fundraisers, marketing teams, operations staff and anyone responsible for improving supporter engagement, fundraising or organisational performance. Whether you're an existing Engage user or simply looking to learn from sector best practice, there will be something for everyone.

Pricing

Pricing is as follows:

How to register

You can register via the button on this page. Your place will be confirmed once payment has been received.

Spaces are limited.

Places are intentionally limited to keep the event interactive and allow for more meaningful discussions, questions and networking throughout the two days. 

With limited spaces available and registrations already underway, we recommend securing your place as soon as possible.